Last Updated: September 12, 2026

At Sucrosia, operated by Profession INC, we value your privacy and are committed to handling personal information responsibly. This Privacy Notice explains how we collect, use, share, and protect information when you visit our website, contact our customer service team, or purchase products from our Interactive Play, Grooming, and Outdoor collections.

By using our website or services, you acknowledge the practices described in this Privacy Notice.

1. Information We Collect

We may collect different types of information in order to provide our services and maintain a convenient shopping experience.

Information You Provide

When you make a purchase, register an account, sign up for communications, or contact us, we may collect:

• Full name
• Shipping and billing address
• Email address
• Telephone number

Payment Information

Payments are handled by trusted third-party payment service providers.

Sucrosia does not store complete credit card numbers, CVV codes, or other sensitive payment credentials directly on our own servers.

Automatically Collected Information

When you access or browse our website, we may automatically collect certain technical and usage information, such as:

• IP address
• Browser type
• Device information
• Operating system
• Website usage and interaction data
• Cookies and similar technologies

2. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including:

• Processing and completing customer orders
• Sending shipping confirmations and tracking updates
• Responding to questions and support requests
• Improving website performance and customer experience
• Helping detect and prevent fraudulent activity
• Sending order-related and service communications
• Sending marketing or promotional emails when you have chosen to receive them

3. Protecting Your Information

We use reasonable technical and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

These safeguards may include:

• Secure Socket Layer (SSL) encryption for online data transmission
• Limiting access to customer information to authorized personnel
• Using PCI-DSS compliant third-party payment providers
• Monitoring systems and processes for suspicious or unauthorized activity

However, no method of electronic transmission or digital storage can guarantee complete security.

4. Third-Party Services

Sucrosia does not sell personal information in exchange for monetary compensation.

We may provide limited personal information to trusted service providers that assist us with business operations, including:

• Payment processors
• Shipping and fulfillment partners
• Website hosting providers
• Customer service platforms
• Analytics providers
• Advertising partners

Our analytics and advertising service providers may include:

AppLovin

https://legal.applovin.com/privacy

Meta Platforms

https://www.facebook.com/privacy/policy

Google

https://policies.google.com/privacy

These third parties process information according to their own privacy policies and practices.

5. Cookies

Our website may use cookies and related technologies to:

• Remember items placed in your shopping cart
• Support website features and functionality
• Understand website traffic and visitor behavior
• Evaluate advertising and marketing performance
• Provide advertising that may be more relevant to users

Most browsers allow you to manage, restrict, or disable cookies through their settings.

Disabling certain cookies may limit or affect some features of the website.

6. Children's Privacy

Our website and services are intended for individuals who are at least 13 years old.

We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected, we will take appropriate steps to delete it.

7. California Online Privacy Protection Act (CalOPPA)

In connection with CalOPPA requirements:

• Users may browse our website without creating an account.
• This Privacy Notice is made available through our website.
• Changes to this Notice will be posted on this page.
• We recognize browser "Do Not Track" (DNT) signals where applicable.

8. GDPR Rights

If you are located in the European Economic Area (EEA), applicable data protection laws may provide you with certain rights, including the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of eligible personal information
• Request restriction of certain processing activities
• Request a copy of your personal information where applicable

To submit a privacy-related request, please contact:

support@sucrosia.com

9. California Privacy Rights (CCPA / CPRA)

California residents may have certain rights under applicable state privacy laws, including:

• The right to request information about categories of personal information collected
• The right to request deletion of qualifying personal information
• The right to request correction of inaccurate personal information
• The right to opt out of certain sharing of personal information for targeted or personalized advertising where required by law

Although Sucrosia does not sell personal information for monetary consideration, some advertising-related activities may qualify as "sharing" under California privacy law.

10. Data Security Incidents

If a security incident involving customer personal information occurs, Sucrosia will take appropriate steps in accordance with applicable legal requirements.

Where legally required, affected individuals may be notified through appropriate communication methods, and relevant information may also be posted on our website.

11. Email Communications

We seek to comply with applicable rules governing commercial and marketing emails.

Promotional communications from us:

• Clearly identify the sender
• Use accurate and non-misleading subject lines
• Provide a method to unsubscribe from promotional messages
• Process unsubscribe requests within a reasonable period

Please note that important transactional or service-related messages concerning existing orders may still be sent even after you unsubscribe from promotional emails.

12. Contact Information

If you have questions about this Privacy Notice or how your personal information is handled, please contact us.

Brand Name: sucrosia

Company: Profession INC

Business Address: 1662 Franklin St 
Denver CO 80218
US

Support Email: support@sucrosia.com

Customer Service Phone: +1 432-528-5269