Effective Date: September 12, 2026

Welcome to Sucrosia. These Terms of Purchase apply to all orders placed through our website. By purchasing products from our Interactive Play, Grooming, or Outdoor collections, you confirm that you have read, understood, and agreed to these terms, along with our Privacy Notice, Shipping Policy, Return Policy, and Terms of Service.

If you do not agree with these terms, please do not complete a purchase through our website.

1. Eligibility to Purchase

By placing an order through our website, you confirm that:

• You are at least 18 years old or have reached the legal age required in your jurisdiction.
• You have the legal capacity to enter into a binding agreement.
• All information submitted during checkout is accurate, current, and complete.
• Your purchase complies with applicable laws and regulations in your country or region.

Where permitted by law, communications with our customer support team may be retained or recorded for service, training, and quality assurance purposes.

2. Privacy & Data Protection

Personal information collected in connection with your purchase is handled in accordance with our Privacy Notice.

By placing an order with Sucrosia, you acknowledge that we may collect and process information provided through our website, email communications, or interactions with customer support as described in that policy.

We may update our privacy practices from time to time when necessary. Continued use of our website following any update constitutes acknowledgment of the revised policy.

3. Order Acceptance

Submitting an order does not automatically mean that Sucrosia has accepted the purchase.

We may review, decline, or cancel an order for reasons including:

• Product availability issues
• Problems verifying payment
• Suspected fraud or unauthorized transactions
• Pricing, technical, or system errors
• Incomplete or inaccurate order information

In certain circumstances, we may request additional information or verification before an order is processed.

If we cancel an order after payment has been received, the amount paid will be refunded to the original payment method.

We may also change product details, prices, promotional offers, or product availability at any time without prior notice.

4. Product Information

We make reasonable efforts to present product information as accurately as possible.

However, minor differences may occur as a result of:

• Lighting used in product photography
• Differences between device or screen displays
• Normal manufacturing variations
• Natural or material-related characteristics

Images, descriptions, measurements, and specifications are provided for general informational purposes.

Customers should review all available product details before placing an order.

5. Pricing Errors

We aim to ensure that all prices displayed on our website are accurate, but occasional errors may occur.

If a product is listed at an incorrect price because of a technical, administrative, or system error, Sucrosia may cancel the affected order before shipment.

If payment has already been charged, a full refund will be returned to the original payment method.

6. Inventory & Delivery

Product availability shown on our website may change and may not always reflect inventory in real time.

Orders are generally processed according to the timeframes outlined in our Shipping Policy. Delivery dates are estimates only and may be affected by circumstances outside our reasonable control, including customs processing, carrier delays, severe weather, or other transportation disruptions.

If an ordered product becomes unavailable after your purchase has been submitted, we will contact you and provide an appropriate refund or order adjustment.

7. International Orders

Customers placing orders for delivery outside the originating fulfillment region acknowledge that:

• Product availability may differ by destination.
• Packaging, labels, or documentation may vary between countries or regions.
• Certain product instructions or safety information may be provided in English.
• Customers are responsible for confirming that the products they order may legally be imported into their destination.

8. Customs Duties & Taxes

Unless specifically stated otherwise, product prices do not include customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country or local authorities.

Any applicable charges of this kind are the responsibility of the customer.

9. Governing Law

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

Contact Information

If you have questions regarding these Terms of Purchase or an order placed with Sucrosia, please contact us using the details below.

Brand Name: sucrosia

Company: Profession INC

Email: support@sucrosia.com

Customer Service Phone: +1 432-528-5269

Business Address: 1662 Franklin St 
Denver CO 80218
US